Privacy Policy
Last Updated: 15th February 2010
Contents:
1. Privacy policy and collecting personal information
2. Our use of personal information
3. Marketing by Third Parties
4. Use by O.R.E Events
5. O.R.E Events Disclosure of Your Information
6. O.R.E Events User IDs and O.R.E Events Activities
7. Cookies
8. Your Account Protection
9. Accessing and Amending Your Personal Information
10. O.R.E Events Security
11. Third Parties
12. General
13. Comments/Inquiries.
1. Privacy policy and collecting personal information
This Privacy Policy describes how O.R.E Events Limited ("we", "us" or "our") collects, stores, uses and discloses your personal information in connection with the performance of the services that are made available to you through the Site. By providing your personal details to us, you signify your acceptance of our Privacy Statement. If you do not agree to this statement, please do not provide your personal details to us. This privacy statement is incorporated into, and part of, the Terms and Conditions, which govern your use of the site in general.
By accepting the User Agreement during the process for registering an O.R.E Events account or by using the Site, you expressly consent to the collection, storage, use and disclosure of your personal information by O.R.E Events Limited as described in this Privacy Policy.
This Privacy Policy is valid from 15th February 2010 and is effective upon acceptance for new users.
You can browse the Site without telling us who you are or revealing any personal information about yourself. However, once you give us your personal information, you are no longer anonymous to us.
If you choose to provide us with personal information, you expressly consent to us transferring that information to, and storing it on, our servers. You have the opportunity to choose not to opt-in receive communications from us at any point where we request information about you.
By providing any personal information to us, you fully understand and clearly consent to the transfer of such personal information to, and the collection and processing of such information in, other countries or territories. Any such transfer and processing by us will be in accordance with this privacy policy.
Third parties (including but not limited to software providers, advertisers and ad placement agencies) may also use tracking technologies by or through the site. We have no responsibility or liability for any tracking, data collection or other activities of such third parties.
You can decide what personal information you provide to us. We will only collect personal information that you choose to provide. Where possible, we will enable you to select how we will use this information (for example, by choosing to opt-in or opt-out of receiving special promotional offers).
You may choose to provide us with personal information if, for example, you: contact us with an enquiry; register on the site, join as a member, purchase membership, fill out a survey or other form with your personal information included; request us to provide you with information; enter a competition; post information to public areas of the site or participate in a promotion.
You have the opportunity to choose not to opt-in receive communications from us at any point where we request information about you.
By providing any personal information to us, you fully understand and clearly consent to the transfer of such personal information to, and the collection and processing of such information in, other countries or territories. Any such transfer and processing by us will be in accordance with this privacy policy.
2. Our use of personal information
We will use information collected from you in the following ways:
Marketing purposes. We may use information for internal marketing analysis, for example, to assess trends amongst our consumers or to measure the amount of traffic to our websites. We may also use your personal information in order to communicate with you about our products and services and those of our subsidiaries, affiliates, and parent companies and any of their related businesses. However, you will be able to choose whether or not to receive such communications when you first provide personal information to us. We may also share non-personal information with others, such as advertisers, in aggregate anonymous form, which means that the information will not contain any personally identifiable information about you.
Transactional purposes. We may use your personal information in order to respond to your queries and requests and to manage transactions such as credit card payments for any goods that you order from us or any of our agents, or for the fulfilment of such transactions (e.g. delivery). The personal information you provide may be used by an authorised vendor to fulfil that order.
Third party offers. We may arrange for carefully selected organisations to send you marketing and promotional information that may be of interest to you. In such circumstances your personal information may be disclosed to these organisations who will agree to be bound by the terms of this privacy statement. We will obtain your permission before we send you any such communications.
Public (or Interactive) Areas of the Site. Information that you post on or through the public areas of the site (e.g, chat rooms, bulletin boards and discussion groups) are generally accessible to, and may be collected and used by, others and may result in unsolicited messages or other contact from others. Users of the site are encouraged to exercise caution when providing personal information about themselves in public areas of this site.
Administration and Data Management. We may transfer your personal information to third parties under confidentiality obligations when the performance of any service in relation to the activities above is sub-contracted (e.g. the administration of a marketing campaign).
Legal purposes. We may disclose your personal information if permitted by law or required to do so by law or where we believe such action is necessary in order to protect or defend our interests or the interests of our customers or users of our site.
Links. This site may contain links or references to other Web sites outside of our control. Please be aware that we have no control over these sites and our privacy statement does not apply to these sites. We encourage you to read the privacy statements and terms and conditions of linked or referenced sites you enter.
We may collect and store the following personal information about you:
- email address, physical address, telephone number and other contact information, and (depending on the service used) sometimes financial information, such as credit card or bank account details;
- transactional information based on your activities on the Site (such as information on your activities and other content you generate or information that relates to your account);
- postage, billing and other information you provide;
- community discussions, chats, dispute resolution, correspondence through the Site, correspondence sent to us and feedback;
- computer sign-on data, statistics on page views, information and statistics on traffic to and from the Site (including the URL you just came from and the URL you go to next, whether they are URLs on the Site or not), advertising data, IP address, browser information and standard web log information; and
- supplemental information from third parties (for example: (a) if you incur a debt to us, we will generally conduct a credit check by obtaining additional information about you from a credit reference agency, as permitted by law; (b) if the information you provide cannot be verified, we may ask you to send us additional information (such as a certified copy of your driver's licence, credit card statement, and/or a recent utility bill or other information confirming your address), or to answer additional questions to help verify your information.); (c) if you register to use O.R.E Events services on a third party website, or use a third party website providing a service for O.R.E Events, or use a website that facilitates your activity on O.R.E Events, that website may provide personal information about you and your transactions back to O.R.E Events.
3. Marketing by Third Parties
We don't sell or rent your personal information to third parties for their marketing purposes without your explicit consent. However, we may aggregate your personal information with information on other users and information we collect from other companies (such as demographic data) and disclose such aggregated, non personal information to advertisers and other third parties.
4. Use by O.R.E Events
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customised experience.
We may use your personal information to:
- customise, measure, and improve our services and the Site's content and layout;
- provide the services and customer support you request;
- prevent potentially prohibited or illegal activities, and enforce the User Agreement;
- resolve disputes, collect fees, and troubleshoot problems;
- tell you about our existing products and services, changes to our existing products and services, new products and services and promotional offers based on your notification preferences; and
- compare information for accuracy and verify it with third parties.
If you do not wish to receive marketing communications from us, we encourage you to contact us with your request. Please note that you cannot opt out of receiving administrative information that you need to know in order for us to provide you with our services.
5. O.R.E Events Disclosure of Your Information
We may disclose your personal information to:
- our parent companies, affiliates, subsidiaries and other companies within the O.R.E Events Limited. organisation to help detect and prevent potentially illegal acts;
- service providers under contract who provide elements of our services, provide separate services that are complimentary to your use of the Site or otherwise help with our business operations (such as fraud investigations, bill collection, affiliate and rewards programmes and marketing activities);
- other third parties to whom you explicitly ask us to send your information, or about whom you are otherwise explicitly notified and consent to when using a specific service;
- law enforcement agencies, other governmental agencies or third parties in response to a request for information (such as a Section 29 (3) Data Protection Act 1998 form) relating to a criminal investigation, alleged illegal activity or any other activity that may expose us, you or any other O.R.E Events user to legal liability. The personal information we disclose may include your User ID and User ID history, name, city, county, telephone number, email address, fraud complaints and anything else that we deem relevant;
- The personal information we disclose may include your User ID, name, street address, city, county, post code, country, telephone number, email address and company name; and
- other business entities, should we plan to merge with, or be acquired by that business entity. Should such a combination occur, we will require that the new combined entity follow this Privacy Policy with respect to your personal information. If your personal information will be used contrary to this Privacy Policy, you will receive prior notice.
Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from O.R.E Events users who attempt to carry out fraudulent or illegal activities on the Site, we will not otherwise disclose your personal information to other O.R.E Events users or third parties without a court order (or in circumstances where we are under a substantially similar legal obligation), except when we believe in good faith that the disclosure of such information is necessary to prevent imminent physical harm, property damage or financial loss or to report or put a stop to suspected illegal activity.
6. O.R.E Events User IDs and O.R.E Events Activities
Your User ID is displayed throughout the Site and is therefore available to the public. All of your activities on the Site will be traceable to your User ID. Notices are sent to other community members regarding suspicious activity and policy breaches on the Site and refer to User IDs and specific items. Therefore, if you associate your name with your User ID, the people to whom you have revealed your name will be able to personally identify your O.R.E Events activities.
When you re-visit the Site from a computer that you have used to access the Site previously, certain information about you may be visible before you log in, such as your User ID or information relating to your O.R.E Events activities. In addition, reminders from O.R.E Events may also be visible. Therefore, if you access the Site from a shared computer or a computer in an internet café, such information and reminders may also be visible to other individuals who use the computer after you.
7. Cookies
We use "cookies" (small files placed on your computer’s hard drive) on certain pages of the Site to help analyse our web page flow, customise our services, measure promotional effectiveness, and promote trust and safety.
A few important things you should know about cookies are that:
- we offer certain features that are only available through the use of cookies;
- we use cookies to help identify you and maintain your signed-in status;
- most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session;
- you are always free to decline our cookies if your browser permits, although doing so may interfere with your use of the Site; and
- you may encounter cookies from third parties on certain pages of the Site that we do not control, for example, if you view a web page created by another user, there may be a "cookie" placed by that web page.
We use information from cookies, for example, to learn about the number of visitors to our site and the type of technology that our visitors use. Cookies help us to monitor what sort of content is popular and to assess visitors browsing habits. When a user revisits the site, we may recognise the user by the cookie and customise the user's experience accordingly. We can use this information to continually improve the content and usability of the site.
8. Your Account Protection
Your O.R.E Events password is the means to your O.R.E Events account. Use unique numbers, letters, and special characters and do not disclose your password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account, including actions that result in fees being charged to your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.
9. Accessing and Amending Your Personal Information
You can see, review and change most of your personal information by logging into the Site and going to the "Your Profile" (http://ore-events.co.uk/your-profile/userdetails) section of My O.R.E Events. You must promptly update your personal information if it changes or is inaccurate. Once you make a public posting (including in our chat rooms, other message areas or the feedback forum), you may not be able to change or remove it. Upon your request, we will close your account and remove your personal information from public view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts in order to comply with legal obligations, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce the User Agreement, and take other actions as permitted by law.
10. O.R.E Events Security
We use standard industry practices, including encryption, passwords and physical security, to protect your personal information against unauthorised access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the Site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.
11. Third Parties
Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to third parties, whoever they are on the Site or other websites throughout the Internet, different rules may apply to their use or disclosure of your information. We do not control the privacy practices of such third parties and we encourage you to read their privacy policies and ask questions before you disclose your personal information to them.
12. General
We may amend this Privacy Policy at any time by posting the amended terms on the Site. All amended terms shall take effect automatically 30 days after they are initially posted on the Site. In addition, we will notify you in accordance with your notification preferences and by amending this document.
If you have any questions about this Privacy Policy, please contact O.R.E Events Customer Support.
13. Comments/Inquiries.
If you have any comments or inquiries regarding this Privacy Policy, please contact O.R.E Events Customer Support as follows:
E-mail: team(at)ore-events(dot)co(dot)uk
Fax: 01749 67 6667
Att: Customer Service
O.R.E Events
|
PO Box 3224 |
|
Wells |
|
Somerset |
|
BA5 3XA |
United Kingdom
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